Hilary MacMillan is a vegan, fashion-forward lifestyle brand based in Toronto, Canada. The eponymous brand is female founded (& operated) in 2013 and is renowned for offering ready-to-wear styles in sizes XS-4X, home, swim, lounge and accessories. With a focus on using high-quality, cruelty-free materials in bold colours and exceptional textures.
We are dedicated to using as many low impact materials and natural fibres as we can, and we try to source from companies within our country as much as possible. We are proud to be able to produce over 60% of each collection within Canada and continue to push further.
Our goal, is to empower women with clothes that they will reach for time and time again.
At Hilary MacMillan every collection is designed, developed and sampled in-house at our Toronto based studio. We are a small female founded company, we ensure everyone is paid a living wage. Each season our internal and Canadian design teams ensures our products meet brand standards, allowing us to seek seasonal manufacturing locally in Toronto of over half our collection.
Currently, we split manufacturing between Canada and China. Every product sold and produced is labelled, and all those Made in Canada are marked as such. All our off-shore Chinese production takes place in two factories which we have worked hard to build strong relationships with. We only produce with manufacturers aligned with our standards, and with those which are transparent about their processes. The factories we work with in China must qualify for the SA8000 Standard certification, be Bureau Veritas certified, be audited yearly, and be available for site visits.
We use as many low impact materials and natural fibres as we can, and we try to source from companies within our country as much as possible. We sell off our deadstock and try to re-use it in sampling and avoid it going to a landfill and minimize textile waste. We Repair any customer repair of ours, offer custom designs, have sample & damages sales and offer alterations.
At Hilary MacMillan, we try to be as transparent as possible about our process. If you have any questions please email us at info@hilarymacmillan.com and we will be more than happy to answer any and all questions you may have.
All U.S. orders are shipped from our Michigan fulfillment center.
We offer the following shipping options:
Standard Shipping (5–8 business days)
Free on orders over $150 USD
$10 USD on orders under $150 USD
Express Shipping (1–2 business days)
$14 USD flat rate
Processing Time
Orders are processed within 1–2 business days. Once your order has shipped, you will receive a confirmation email with tracking information.
Please note that delivery times are estimates and may vary depending on your location and carrier delays.
Shipping Address
Please ensure all shipping information is correct at checkout. We are not responsible for delays or lost packages due to incorrect addresses.
Questions about your delivery? Email us at customerservice@hilarymacmillan.com
We want you to love your purchase. If something isn’t quite right, we’re here to help.
Returns
We accept returns within 10 days of delivery. Items must be unworn, unwashed, and in original condition with all tags attached.
To initiate a return, please submit a request through our returns portal. Once your return is approved, we will provide you with a prepaid return label. You must include the original packing slip in your return shipment.
All U.S. returns must be sent to our Michigan fulfillment center using the provided label. Returns sent without approval or outside of our portal will not be accepted.
Please allow 2–3 business days for processing once your return has been received. Refunds will be issued to the original form of payment.
Exchanges
We do not offer direct exchanges. If you would like a different size or style, we recommend placing a new order and returning your original item for a refund.
Final Sale
All sale items are final sale and cannot be returned or exchanged.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 3 days of delivery at customerservice@hilarymacmillan.com with your order number and photos, and we’ll take care of it.
If you would like to exchange or return your item(s) click here
Each item has a size chart and fit notes but we invite you to learn more here
Still need help? Looking for a custom piece?Email us at customerservice@hilarymacmillan.com or call 647-748-5286 and one of our stylists would be happy to help.
We wholesale to other stores and you can find them under stockists, or shop our full assortment directly online on our e-commerce website. We host bi-annual studio sales, and participate in pop-ups. We suggest you subscribe to our newsletter to be kept in the loop about our shopping events.
If you find yourself in Toronto, You can book a private shopping appointment at our design studio where we have a small retail area at 224 Carlton Studio Monday-Friday here
We would love that! We wholesale all over the world to a variety of retailers. We sell our seasonal contemporary collections, outerwear and basics. To request a linesheet & lookbook or for showroom appointments please email: wholesale@hilarymacmillan.com
*Please inquire for wholesale payment method, terms and minimums
Many people ask - How do you give back? We are here to answer any of your questions and please do email us at info@hilarymacmillan.com to get any additional information.
We are a fully female owned & operated company. We pay our employees a real wage, above minimum wage, with yearly increases and offer benefits. We offer seasonal internships to give back to our community and help young designers learn the business. We are able to do all of this through your support of our brand.
Women's empowerment, issues and charities are our commitment and we intend to always support and use our platform to draw attention to organizations, causes, events and initiatives which lift up womxn from all communities.
Over the years some causes that have stood out to us are:
Toronto based charities Up With Women & Black Women in Motion, in which sales of our Varsity Jacket Collection we've donated to
(https://blackwomeninmotion.org/our-story (https://upwithwomen.org.)
A portion of sales of Pride Masks for the month of June were donated to The 519 Community Centre. Their work, resources, support and space for the LGBTQIAP2S communities is incredible and our neighbourhood would be lost without them. If you wish to donate you can learn more here
**You can learn more about Hilary's Covid-19 Mask response here
To mark IWD in 2022, proceeds from all sales went directly to the Ukrainian Women’s Fund, an organization which supports various women’s and feminist organizations and their participation in powerful and effective action which directly protects women’s rights and gender equality in Ukraine.
Our brand continously gives charitable donations and items to causes that are close to our hearts or that are part of our community. If you have a cause you want us to be a part of please email info@hilarymacmillan.com
We are a 100% Cruelty-Free company, which means no silks, wools or animal products are ever used in our clothing.
Now let's talk sustainability
We use as many low impact materials and natural fibres as we can, and we try to source from companies within our country as much as possible.
We produce over 60% of our collections within Canada in small batch production and we prebook collections so as not to overproduce. Pieces from our loungewear, Cupro blouses and swim collections are made from recycled fabrics and natural dyes. We invite you to explore the collections to learn more on their unique processes and certifications.
We sell off our deadstock fabric and try to re-use it in sampling and special projects to avoid it going to a landfill and minimize textile waste. Our pattern drafters are meticulous in planning the pieces so as not to waste fabric.
We are not perfect and the negative impact that the fashion industry has on the world is not lost on us. We are committed to always trying to be better and do better each season. We care about our employees, our customers and the planet and are constantly working towards more sustainable options as a fashion brand.